Can't add Emby media server to Infuse

Streaming & Network
1

I’m unable to add the Emby server on my local network to Infuse 7 Pro.

Infuse automatically detects the server, but when I try to connect to it prompts for a username & password. My users don’t have passwords since my server is only accessed over the LAN, but if I put in a username with a black password into infuse it says it’s an invalid username/password combo.

I then added a password to an Emby user and tried again, but even with the new password it says it’s an invalid username/password combo.

If I install the official Emby app it connects to the server straight away without needing a password.

What am I doing wrong here?

2

Same thing happens with both TVOS and iOS, surely I’m not the only person having this problem?

3

Are you connecting directly or going through Emby Connect?

Can you try restarting the server after adding a password to the user to see if that works?

If the issue persists, please send in a report from Infuse (and post the code here) so we can look into this.

4

Hi @james

Connecting directly, not using Emby Connect. I’ve tried restarting server but it still doesn’t work.

I’ve submitted a diagnostic with the code TMXW2 and got an email back saying it was ticket #142308

Thanks

5

I have purchased a month trial, but facing the same issue on infuse 7. Is there any update?

6

I gave up on this back in March, but just purchased a new iPad Pro so thought I try again, but still the same error. Myself and @DarKni8 can’t possibly be the only ones having this issue?

@james I submitted a log back in Feb/March, but by the time I finally got a reply (which didn’t offer any suggestions) I’d already returned my Apple TV and cancelled my Infuse trial. I really want to get this working, so is someone please able to help?

I’m trying to connect directly over my LAN, I don’t use Emby Connect (and have no need to).

Thanks

7

I’ve actually manage to sort this now. this didn’t work back in February, but this time if i create new users in Emby they’re working. So just created new users and restored the watch history to them from the old users.

8

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