Cannot connect to Emby: Says I do not have a server added to emby connect but i do

What am I missing? Thanks

Welcome to the forum!

Have you run through the instructions in the users guide for Emby?

yes, i did. i am trying to install jellyfin now. I was able to add plex, but not emby.

Another question: if a movie is not playing on infuse for me, how do i troubleshoot it?