Black screen with DoVi P8 on Apple TV 4k 2022

What version of Infuse are you running.
Does this happen with ALL Dolby Vision files?

I am running the latest version (7.5.9 in Appstore). It happened with at least two files as of now.

Contagion (2011) [2160p] [WEBRip] [x265] [10bit] [5.1] [YTS.MX]
The Three Musketeers DArtagnan (2023) [2160p] [4K] [WEB] [5.1] [YTS.MX]

P.S. I have tried switching the Extended Dolby Vision settings, but no use.

Thank you!

Ok thanks and would you know if the files are Dolby Vision Profile 5 or Profile 8?
I have had this same issue in the past but it long since stopped. I no longer have any Profile 5 DV files at all but can grab a couple of them to see if I can replicate the issue, if it would help?

image

Thanks for the response :slight_smile: I am not sure how to get that info, but this is the info from VLC media info. Hope this helps.

This will me more optimal

When you install it and open one of those files it will offer different views. Select View > Text
Post the results here.

Video info.txt (4.5 KB)

Thank you!, I have attached the video info in a text file. Please check.

The text indicates Profile 8 but it (and VLC) also indicates color primaries of BT.709 which is only SDR.

Any solution for me…?

Not really.
I’d perhaps try finding a better encoded source?

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We’re working on a number of improvements for Dolby Vision for tvOS 17, and plan to have more news soon.

@sudhakarl With regard to this specific sample, it appears to be tagged as Dolby Vision, but was encoded with BT.709 (SDR) colors. We have one other similar report here (with a sample file) we plan to look into, but having this combination may provide unexpected results.

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A post was merged into an existing topic: iPad (2021) won’t play Dolby Vision Profile 5 files

same fore me

Again a media info of the file would help.
The link is a few posts up

General
Unique ID : 255200383826260942575152190385540334056 (0xBFFDCE5CC4564D94570CE4096AB881E8)
Complete name : /Users/pro/Downloads/No Hard Feelings (2023) [2160p] [4K] [WEB] [5.1] [YTS.MX]/No.Hard.Feelings.2023.2160p.4K.WEB.x265.10bit.AAC5.1-[YTS.MX].mkv
Format : Matroska
Format version : Version 4
File size : 4.61 GiB
Duration : 1 h 43 min
Overall bit rate : 6 360 kb/s
Frame rate : 23.976 FPS
Writing application : Lavf59.33.100
Writing library : Lavf59.33.100
ErrorDetectionType : Per level 1

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@Main
HDR format : Dolby Vision, Version 1.0, dvhe.08.06, BL+RPU, HDR10 compatible
Codec ID : V_MPEGH/ISO/HEVC
Duration : 1 h 43 min
Width : 3 836 pixels
Height : 2 072 pixels
Display aspect ratio : 1.85:1
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Writing library : x265 3.5+1-f0c1022b6:[Linux][GCC 7.5.0][64 bit] 10bit
Encoding settings : cpuid=1111039 / frame-threads=4 / numa-pools=16 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3836x2072 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=4 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-eob / no-eos / no-hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=23 / keyint=250 / gop-lookahead=0 / bframes=4 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=25 / lookahead-slices=4 / scenecut=40 / no-hist-scenecut / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=2 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=3 / limit-refs=3 / limit-modes / me=3 / subme=3 / merange=57 / temporal-mvp / no-frame-dup / no-hme / weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / sao / no-sao-non-deblock / rd=4 / selective-sao=4 / no-early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=1.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=abr / bitrate=6000 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=2 / cplxblur=20.0 / qblur=0.5 / ipratio=1.40 / pbratio=1.30 / aq-mode=2 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=1 / transfer=1 / colormatrix=1 / chromaloc=1 / chromaloc-top=2 / chromaloc-bottom=2 / display-window=0 / cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / hist-threshold=0.03 / no-opt-cu-delta-qp / no-aq-motion / no-hdr10 / no-hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / scenecut-aware-qp=0conformance-window-offsets / right=0 / bottom=0 / decoder-max-rate=0 / no-vbv-live-multi-pass
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : A_AAC-2
Duration : 1 h 43 min
Channel(s) : 6 channels
Channel layout : C L R Ls Rs LFE
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Delay relative to video : 12 ms
Writing library : Lavc59.48.100 libfdk_aac
Default : Yes
Forced : No

Text #1
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 45 min 18 s
Title : Forced
Language : English
Default : Yes
Forced : Yes

Text #2
ID : 4
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 1 h 37 min
Title : British
Language : English
Default : No
Forced : No

Text #3
ID : 5
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 1 h 41 min
Title : SDH
Language : English
Default : No
Forced : No

Text #4
ID : 6
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 1 h 43 min
Language : German
Default : No
Forced : No

Text #5
ID : 7
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 1 h 43 min
Title : Latin American
Language : Spanish
Default : No
Forced : No

Text #6
ID : 8
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 1 h 43 min
Language : Spanish
Default : No
Forced : No

Text #7
ID : 9
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 1 h 43 min
Language : French
Default : No
Forced : No

Text #8
ID : 10
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 1 h 43 min
Language : Italian
Default : No
Forced : No

Text #9
ID : 11
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 1 h 43 min
Language : Dutch
Default : No
Forced : No

Text #10
ID : 12
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 1 h 43 min
Language : Polish
Default : No
Forced : No

Text #11
ID : 13
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 1 h 43 min
Title : Brazilian
Language : Portuguese
Default : No
Forced : No

Text #12
ID : 14
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 1 h 43 min
Language : Swedish
Default : No
Forced : No

Interestingly your file is the exact same release group (YTS) that the other guy with the same issue showed the media infos for.
I’m not saying that’s definitely the cause but it could well be the way that group encode the files that causes the issue

If I track down one of their files I will see if I can get the same result. I’m at work though currently so will be anything up to 24 hours before i can report back.

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And they both claim to be Dolby Vision but encoded using an SDR color space.

YTS has never been known as a source of quality encodes. I’d just look somewhere else.

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I agree. Until this topic I had never heard of or encountered them.

Several h.265 HEVC MKV files will play fine on the MacOS version of Infuse, but will only playback audio on the iOS and TvOS versions. On the iOS and TvOS versions, the screen is completely black while the audio is playing. Below is a copy of the encode parameters.

I was hoping todays 7.6 update would fix the black screen problem for h.265 files that is mentioned in the release notes. Sadly, it does not on iOS.

7.6 release notes
Fixed black screen for certain HEVC videos

You are now the 4th person I have seen with this issue and thanks to your screenshot it seems everyone with this issue has one thing in common.
The release group YTS.
As with the other guys who have posted a mediainfo it shows a colourspace of bt.709 which I’m pretty sure it shouldn’t be for 4K HDR/Dolby Vision content.
There seems to be something thing strange going on with how they encode their files.

Do you have any content from a different release group that has similar issues?

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