Audio issue in Apple TV

Hi!

Sometimes, when playing a file on Apple TV, the audio suddenly cuts out. To get it back, I usually have to rewind a few seconds or stop and start the playback again—rewinding seems to be the easiest way to restore the sound.

Is this a known issue?

Any suggestions on how to fix it?

Thanxs!

What type of audio device are you using?

If you see this again, would you be able to send in a report from your device and post the 5 digit code here?

Hi!

I’m using HomePods Mini with the Apple TV.

It happens almost every day.

It’s holidays in Spain, so I won’t be at home till Monday. I will try then to send the report.

As a separate issue, sometimes when you pause the video, and later you want to hit play again, the Play button on the remote controller won’t work. You have to hit the Mute button and it works as if it was the play button. It’s strange…