I have submitted these questions through a support request back in June 23th, and so far I have received. On July 10th I was asked what firmware version is installed (5.2) and since then I got a comment that they were looking into it and let me know (over a month ago).
If someone has any helpful comments I’d appreciate them, as apparently firecore support is really unreliable.
1. Submit a diagnostic report on the Apple TV through the Maintenance --> Settings menu >> done.
2. A short description of the behavior you are seeing >> read below
3. Which tool was used to jailbreak the Apple TV? Seas0nPass
4. Are you using a wired or wireless network? >> Wired
5. Your Apple TV's serial number (found in the Settings --> General --> About menu) >> /////
I don't know if this is still related to the last support request i submitted, which ended not having info any solution, but I'm still experiencing erratic behavior with my atv flash media player.
Movies and TV are now mostly indexed correctly, but every few days the database gets completely empty with nothing to display. To get the data back I have to force media scraping, which eventually gets the data back on the media library.
So, here are my questions/observations:
1. Though I don't know what is happening to cause the library to get erased, if it should be something like it couldn't connect to the file shares (unavailable for some reason), is atv automatically removing the existing entries on the library? If so, this behavior shouldn't occur as there should be a setting like in XBMC for cleaning the library manually or periodically if set.
2. I get "low memory on device" quite often. This occurs if I play a movie (usually HD), pause it, go the menus do something and get back to the movie - this is when it happens most of the time. From here one of two things occur: springboard reboots or the movie stops playing and I have to resume playing again.
3. Finally, I have some trouble understanding how the folder types work. I have setup one smb shared folder from where I get all my media. This shared folder has about 10 root folders, from which one is for movies and another is for TV episodes. I have manually set the type of the media contained in every one of those folders to one of the available options on the atv context menu (one is TV episodes, another is for Movies, and all other are set to none). The question is: are the folders set to "none" being ignored as they should? Apparently they're not because the media player also list a certain number of music files that should not have been scanned and also in the springboard main menu all the recent videos appear listed, even if from other folders that should not be scanned because I set the type to none.
I really hope my experience with FireCores aTVflash media player gets some decent consistency as soon as possible. I can honestly say that the library is not consistent, other than simple smb file browsing...
Thanks for reading