I’m posting for my next door neighbor who struggles with technology at the best of times.
She has an ATV and I helped her install ATV Flash 4.1. I did a complete factory restore on the ATV, did a software update to get the ATV to the latest firmware. All easy.
I then installed ATV Flash and that went well. Ran the installer update via the Maintenance Menu and all ok so far.
Attached an external hard drive (USB) and enabled via the Maintenance Setting menu. Drive found and enabled. ATV resets itself per normal operation.
ATV starts up, displays the boot screen and animations (no sound) and then nothing. Blank screen. Can hear the menus being selected, but nothing is displayed.
I’ve tried re-installing about 5 times now. Each time I get the same results. As soon as I enabled the external drive, it all stops working.
I’ve reformatted the external drive, tried a different drive, even tried going back to ATV 4.0.6 but nothing works.
It’s very frustrating and to be honest, a real pain.
Anyone got an idea of how to resolve this?