Can you connect the Apple TV via RGB Component cables? If you can “hear” the clicks of the remote but not see the Menu, it could be a resolution issue when connected via HDMI cables. If you reconnect the old RGB cables you might then be able to see the screen in a lower resolution. I had a very similar problem with an error message stating that the current video format could not be displayed. The movie at the time was an HD movie that had previously played b4 without any problems. All I was left with was the “clicking” of the remote. I reconnected the Component RGB cables and my video came back. Did a complete factory reset, reloaded everything and now all works fine. I think that my ATV just needed to be wiped clean for a new start after 18 months of being completely full with video files. Works alot faster and more smoothly now.
I recently upgraded my video card with the Broadcom card for better playback and resolution. At the same time, I did a clean install of ATV and also enabled the external drive for storage. Boom - worked perfectly.
I’m wondering if it’s a video output issue as per the previous post above?
I had the same problem. After updating to the new version trough “maintenance” the “screen” went blank after restart.
I heard my remote was “bip”-ing as its supposed to be, after I observed the welcome video followed by a blank screen.
When I tried the “screen resolution” routine with the remote (menu + “+” for 6 sec) I have got the picture back temporarily for resolution settings.
Beside that, nothing was working normally. Just a huge pile of blank nothing on the screen.
Luckily, I have got SSH access to AppleTV, so I tried my rusty unix skills to bring it alive as I was suspecting, something is holding back “Finder” start normally after the boot sequence. After I logged in thru SSH I made the root partition writeable as it is set to ready only, normally.
sudo mount -uw /
Disabled NitroTV, after gained root access by sudo su -
and cd /System/Library/CoreServices/Finder.app/Contents/PlugIns/
mv nitoTV.frappliance …/Plugins\ (Disabled)/
So, that resolved the problem, I do enjoy AppeTV with ATVFlash.
I hope, it will help you to located and resolve your problem too.
ps: you have got quite a handful of plugins in /System/Library/CoreServices/Finder.app/Contents/PlugIns/ so disable the suspicious ones if your root cause of the problem is not NitroTV, but let’s say, Remote HD or anything else you might have a broken update with.
Hi - I got the same problem. However, this was after trying to mount my time capsule through the network settings of nitoTV. I got an error message when pressing “mount drive” after entering all required information, and then it came with the message “press play/pause to restart appletv”. After restarting, going throught the apple logo, apple tv intro, etc. it came to blank screen at the menu options, though I could only hear the clicks from going through the different menu options.
Thanks for the link to the info about deleting the “mounts.plist” file. I didn’t see it until this morning… last night, I ended up doing a factory restore and software upgrade. I re-applied aTV Flash, and silly me, I tried adding a network share and it “black screened” AGAIN. I ended up having to do ANOTHER factory restore / software upgrade / aTV Flash.
I’m leaving it in this state (and not trying to use Nito TV) until the aTV Flash devs release a stability fix. Needless to say, as somebody who paid good money for a nice, simple out-of-the-box upgrade for my Apple TV, I’m pretty disappointed so far!