atv black back ups

hi just wondeing how the back ups work.  i installed atv black succesfully on one of my atvs and hit back up settings and itsnot saving it to the cloud when i go to restore from back up its not there    any ideas  thank u for the help

 

I have the same issue and contacted support. They indicated that although the back-up is not appearing in the list it is being saved. They indicated they are aware of the issue and working to fix it.