Just tested a DV video in Infuse with an Apple TV 4K 2022 and it played nicely and in Dolby Vision on an LG OLED.
Interesting. Here’s my setup, and also what has changed (in brackets) from the working setup:
Living Room:
ATV 4K 2022 (changed from ATV 4K 2021 which is working with DV) with tvOS 16.2 Beta 2
LG C1 OLED
Belkin UltraHD High Speed 4K HDMI Cable
Bedroom:
ATV 4K 2022 (changed from ATV 4K 2017 which is working with DV) with tvOS 16.2 Beta 2
LG CX OLED
Belkin UltraHD High Speed 4K HDMI Cable
Nothing else changed in terms of setup, apart from switching the old units to the 2 newer ATVs, and it is the same 2 DV files I’m testing with, so I don’t really understand what’s going on?
The 2 DV files are:
Star.Wars.Andor.S01E10.One.Way.Out.mp4
Dolby Vision, Version 1.0, dvhe.08.06, BL+RPU / SMPTE ST 2086, HDR10 compatible
The.Dark.Knight.2008.2160p.mp4
Dolby Vision, Version 1.0, dvhe.08.06, BL+RPU / SMPTE ST 2086, HDR10 compatible
So again, I’ve reconnected the 2 older units parallel, and they are still working fine, it’s just the 2 new ATVs that don’t play/show video, but audio. (But when seeking backwards or forwards it displays the thumbnail properly.)
If I understand well, dvhe.08.06 means Dolby Vison profile 8, which is not supported on Apple TV (only profile 5 is), so the videos should play in HDR10, not DV.
Streaming services such as Disney+ usually use profile 5, so it is strange to have profile 8 here.
Is Infuse playing the files directly, or is there a middleman such as Plex or Jellyfin?
Infuse playing directly from QNAP NAS via FTP connection. Library is synced via iCloud.
All dvhe.08.06 videos are working/playing as DV content on both the ATV2017 and ATV2021 units.
Attached 2 videos as demo of what’s happening:
ATV 2017
ATV2022
As you can see the DV badge comes up on both units.
PS: And this is the LG C1 OLED TV they are played on.
Just played a dvhe.08.06,BL+RPU video with my Apple TV 2022 and Infuse on my LG B8S OLED, with “Match Dynamic Range” and “Match Frame Rate” enabled.
MediaInfo tells of the video stream: “Dolby Vision, Version 1.0, dvhe.08.06, BL+RPU, HDR10 compatible / SMPTE ST 2086, HDR10 compatible”
It plays correctly, but in HDR10, not Dolby Vision.
That is expected -only DV profile 5 is supported by Apple TVs.
It looks like you have a Hue Sync box (I also have one and love it). Is it between the Apple TV and the TV?
If I were you I would try:
- reset video settings on the Apple TV(s),
- plug the Apple TV direclty to the TV (if that is not already the case),
- turn match dynamic range off to force HDR10, DV, or SDR playback.
Otherwise the only difference I can see with my setup is that I have tvOS 16.1 release, and Infuse’s latest beta.
First of all thanks for all the effort you’ve put in.
Yes, I do have Hue Sync box, but all the recent tests I’ve done, was done connecting the ATVs direct to the TV. I’ve tried all the below:
- Reset video settings
- Via Hue Sync and directly connected
- all the variations of MDR and MFR on/off
- Tried with both tvOS 16.1 and 16.2 Beta 2
- 2 Belkin UltraHD High Speed 4K HDMI Cables and 1 Non-branded UH speed HDMI cable
- After resetting video settings the issue is the same for both HDR and DV playback (just black screen with subtitles displayed and audio, but thumbnail displayed when seeking, other HDR content plays fine)
I gave up. I’ve signed up for Testflight now, so I’ll wait and if I get access, I’ll try it for one last time.
Thanks again!
Weird -and unexpected- things happening with Infuse on the new Apple TVs. Like this Movies appear in Other when setting up new device
If the issue is on Infuse’s side, it will very probably be solved in a beta first - so good for you to have signed up for Infuse betas.
Installed the 7.4.8 beta, issue persist with all variations, so I guess I’ll just wait to see if a tvOS or an Infuse update will resolve it.
Thanks again!
Are you able to upload a video sample you are seeing this with so we can try and test here?
Hi James, thanks for coming back on this.
I’ve just uploaded the sample file, and also the 2 videos I’ve posted here about the issue.
(ATV2017.mov and ATV2022.mov)
Do I still have to send an email, or would you/they know that there’s this post about the issue I’m experiencing?
Thank you!
Hi guys!
I bought my new Apple TV 4K today, and I have exactly the same issue with it.
The video file is the same I think, Andor S01E09 and S01E10, and there is a problem with Blade Runner 2049 as well.
There wasn’t any issue with my old Apple TV 4K 2017.
Plex played the Blade Runner without any problem on the new Apple TV 4K 2022.
Got the sample. Thanks!
Looking into this…
I’ve tried again.
Match Dynamic Range and Match Frame Rate turned on
Passed HDMI test.
Same issue. Only audio, black screen.
The video file “loading” time is 1 minute
I bought a new HMDI 2.1 cable yesterday. Sandstrom Gold series HDMI 2.1 up to 48 Gbps.
No luck.
I’ve tried today :
Andor—H265, HEVC, Dolby Vision, Version 1.0, dvhe.08.06, BL+RPU SMPTE ST 2086, HDR10 compatible Single track single layer mp4
Apple TV 4K(2017) picture : yes, sound:yes, subtitle:yes
Apple TV 4K(2022) picture: no(black screen) sound: yes, subtitle:yes, DV logo pop up top right corner
Blade runner 2049—H265,HEVC ,dvhe.08.06, BL+RPU, HDR10 compatible single track, single layer mp4
Apple TV 4K(2017) picture : yes, sound:yes, subtitle:yes
Apple TV 4K(2022) picture: no(black screen) sound: yes, subtitle:yes, DV logo pop up top right corner
Both Apple TV 4K settings are same.
This should be resolved in today’s 7.4.9 update.
Thanks for your patience.
Not sure where it’s fixed because most Dolby Vision is still HDR10 on tvOS 16.1.1. As I can see it’s an OS problem, Apple TV 4K 2022 doesn’t use HDMI extended mode, Apple TV 4K 2021 is fine, same cables, same TV. I hope it will be fixed in tvOS 16.2.
Thank you James, I can confirm it is working now.
I would like to clarify, Infuse 7.4.9 switches to Dolby Vision on ATV 4K 2022. The main problem is the new device’s lack of extended HDMI mode. So it’s not an Infuse problem.
Thanks.
Same here. It’s working now properly. Thank you!
Still doesn’t work for me with some files on 7.4.10 (ATV 4K 2022) DV logo pops up in the corner and subs play, but no video. Only happens on some files, not all.
Here’s some mediainfo with two examples:
Chernobyl
GOT