Appletv frozen at first menu item

hello,

I was listening to music from the appletv connected on my HIFI, chsoing teh music with teh appleremote app on ipad and then decided to put it on standby.

For that i connected to the appletv using RemoteHD and found the frontrow menu frozen at the first item Movies. No way of moving around . Same of course if I put the TV on.

I checked my remote, and it is OK. That is not the problem.

I still can connect with ssh , but the menu stays frozen. I ran the diagnostics, and the Appletv is OK. I shutdown, unplugged everything, and let it rest for a day. Restart and again, menu is blocked at first item, and no icons are shown. I still can connect with ssh, but the apple remote application (from ipad) cannot find anymore my Appletv library.

I suspect one of the plugins to have run wild after last update (all  updates applied) . Is there anyway I can disable plugins ? the only solution I see is a factory restore, and if I would rather not do that.

Thanks  for any tips

p.

You may need to unpair your remote. There is a guide for doing this here: http://support.firecore.com/entries/259301-my-remote-doesn-t-work

Yo estoy igual.
No responde a nada, incluso he reinstalado el flash y sigue igual
Que puedo hacer¿

Thank you ver much!
All it’s running away

thanks but no, it does not work. Just restarted the ATV. If i click any remote  button, it flashes (normal white). Unpairing does not respond.Ie shows nothing, and behaviour of the remote always the same. If I do menu and -, it shows me the screen with restart, diagnostic and restore. I ran diagnostics and all OK

It looks like a software problem, Like if frontrow crashed, frozen at:

cursor is on Movies My movies.

I only see in fact: MyMovies and Trailers, on the movies menu, nothing else. Then the usal other menu titles

On top of the menu titles there is nothing - not the usual movie artwork. void .

 

any idea ?

thanks

 

 

 

I have the exact same problem… anybody found a solution?

i just encountered the same thing menu is frozen , rebooted many times, rebooted modem many times and nothing , does anyone have a solution?

Hello,

I have same problem, I rebooted but Apple TV 2 4.4.4 menu comes up and stay frozen. I cannot select XBMC or settings at all by using silver remote and I even try iPhone Remote and iPad remote but doesn’t work.

Please post advice what should I do.

Thanks

JR

Hi,

I visit following link and my Apple TV2 back to normal…

http://support.firecore.com/entries/259301-my-remote-doesn-t-work

Thanks,

JR

Same trouble here.I didnt think it was the remote but it after holding down the rewind and menu for 10 sec it started working.