Apple TV 4 could not play streaming video through infuse 3

Hi all,

I just installed infuse 3(free version), and I have a hard drive attached to the router, it should be able to access from infuse, but it actually didn’t work. Infuse can connect to the server(head drive), but prompt a error message when opening a folder on that else ever. It says this operation could not be completed. No further debug messages. What should I do to make it work?