App Store not updating to 7.5 on Mac

ymmij · March 16, 2023, 4:30am

Running Monterey 12.6.3 on iMac (Retina 5K, 27-inch, Late 2015).
Infuse Version: 7.4.4329.
AppStore is not showing any updates. The current version Version: 7.4.4329 is available only.
No provision for forcing an update.
How can I upgrade?

Thanks,

russ

NC_Bullseye · March 16, 2023, 4:31am

It seems that Apple is having a few problems. It’s being looked into.

shop.vg110218 · March 16, 2023, 7:40am

Hi,
I observe the same problem on the MAS, the available version is 7.4.10…
Thanks,
Vincent

mdg · March 16, 2023, 1:11pm

Is it possible to provide a direct download link for the update? Apple Canada’s app store is still showing 7.4.10, and I’d like to update my paid purchase to one that actually works please and thanks.

james · March 16, 2023, 1:23pm

The Mac update appears to be stuck in some sort of App Store limbo. We’re working with Apple to get this resolved. More news soon.

Unfortunately, it’s not possible to provide a direct download and keep the same level of features (iCloud sync, in-app purchase, etc…)

iFrog · March 16, 2023, 2:07pm

Thank you for the info on this thread. I was just coming on to report the problem. I have the update on iPhone, and Apple TV, but not the Mac. Same issue as already described in this thread.

schuimkop · March 17, 2023, 10:29am

Hi all, is this update available on the Mac App Store? I can’t find it.

balph · March 17, 2023, 10:55am

Yeah, for me it’s also not showing in the Mac App Store (it’s still v7.4.10 there). On my Apple TV and iOS devices I was able to download v7.5.

Maybe they forgot to roll it out to the Dutch App Store or something? (your username sounds very Dutch)

strwht · March 17, 2023, 11:42am

I’m from Germany and still don’t have the macOS update…

james · March 17, 2023, 1:57pm

We’re still working with Apple to get this resolved.

Thanks for your patience.

NC_Bullseye · March 17, 2023, 2:10pm

Time to get the pitchforks and torches and storm the castle?

JMS.MD · March 17, 2023, 2:11pm

Thanks, James. Seems the app won’t sync with iCloud either after several attempts. Suspect that’s a separate issue from the inability to search by cast/actor.

Joseph M. Sutton, MD, FACC

mdg · March 17, 2023, 3:41pm

I’ll be first in line!!!

Cipri · March 17, 2023, 9:19pm

Still no update for MacOS…

movie_lover · March 17, 2023, 9:33pm

Been waiting for two days now, and still nothing in the MacOS App Store (Australia).

NC_Bullseye · March 17, 2023, 9:34pm

We all have, hope Apple has a weekend crew.

uguu · March 18, 2023, 11:00am

They famously don’t. Apps and updates very rarely get published on weekends, you get a big pile of them on monday.

iFrog · March 18, 2023, 11:16am

I know we are talking the Mac here, but I usually get a YouTube update Sunday evening. Usually when I don’t, is if it’s a holiday weekend.

james · March 18, 2023, 2:56pm

The update is still processing, but the reply from Apple this morning is as follows.

Our engineering team is still investigating the issue. We will follow up with you once we have further updates.

We appreciate your patience and understanding as we work to resolve this matter.

swrbad · March 18, 2023, 5:14pm

Still no update in Germany. Today is the 18.March…