Hi, posting this here as despite raising a support case on 27th December, and chasing last week, I have not had any response.
Whenever I try to play media files from my nas, the loading icon displays for a long while and then “An error occurred loading this content” eventually appears. The only way to get around this is to reboot the Apple TV.
The files are then able to be played - but this only lasts for a very short time. If you were to exit Infuse and go into it again, the problem will happen again and you need to reboot again.
I have noticed that there is also another error that displays when you select “Movies” or “TV Shows” and are at the screen where it says “All TV shows / Recently Added / Unwatched / By Genre”. At the bottom it says “Indexing failed for NAS (SMB)”. This is an error which I have previously reported in a previous version. With this new version it now just displays in a different place (at the bottom of the screen) instead of appearing in a dialogue box.
I have tried completely removing and then re-adding the nas share, but this did not resolve the problem.
Thanks,
Luke