Added files (movies) are not shown

Platforms iPhone & iPad
1

I connect iPad to Macbook
open Ipad, choose FILES
find Infuse and drag movies from MacBook to Infuse
the bar shows that movie is copying

in the Storage of Ipad I see that 7 GB were used, therefore the mmovie file is ON the iPad

BUT the Insure continue to show a virgin screen and it says “NO FILES”

What to do?

2

Suddenly it writes on iPad that there mediatheque is empty
Though when I see the application through Files on MacBook I see all files

What to do?

3

I don’t think you need to use the Files app, you download videos from within Infuse.

4

Actually, I always did like that:

  • Movie file is loaded on MacBook
  • I connect iPad to MacBook and when I see Ipad in Finder I choose “files”
  • then I just drag the movie file from the MacBook to the Infuse

and it always worked

and once of a sudden - all files are gonee from Infuse

and It is EMPTY

Moreover I try to add new files and as per SSD storage I see that memory is used but still nothing

5

Again, I think you have to be in the Infuse app to bring files into it as per the users guide I posted above. Not dragging via finder.

6

will try and revert
thank you

7

Actually I do (and did) EXACTLY as it is written in the guide

Step 1. Open a new Finder window, and select the device you wish to add videos to from the sidebar.

SO I CHOOSE “IPAD”

Step 2. Select the Files tab.

I SELECT “FILES” and see the applications on my Ipad and among others I see INFUSE

Step 3. Drag any videos or folders you wish to transfer onto the Infuse item in the list.

I drag
and it always worked

but not anymore

I have checked the subscription - all is OK, I have my yearly subscription in order