Actor cross-search doesn't work properly

General
1

For example: Tom cruise.

I have many movies with Tom cruise. If i go to “Rock of Ages” and click Tom Cruise, it’ll tell me rock of ages is the only movie he’s in on my server.

If I then go to Top Gun and Top Gun 2, and then click Tom cruise, suddenly top gun, top gun 2, and rock of ages all show up.

Then if I go to a few good men, now it’ll show up too.

So basically to have the actors be even somewhat accurate I have to go open every movie and every tv show for it to be accurate.

I’m really loving the UI of the app but how is something like that acceptable? Am I missing a setting somewhere?

It won’t let me attach a video to show what I mean but I have a video of it with Jennifer Lawrence across the hunger games and x-men. It won’t let me she’s in any of them until AFTER I open and close each movie page.

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2

What device, OS and Infuse version?

3

iPhone, iPad, tvOS, macOS. Issue exists on literally all of my devices. All on 26.1. Infuse 8.3.2. Jellyfin backend with library mode enabled.

Edit: sorry, tv is apparently still on 26.0.1. iPhone iPad and Mac are all confirmed 26.1. Issue exists across them all.

4

Thanks for the details

This is probably the key information. What version of infuse sync are you using with jellyfin?

(I don’t personally use it so I can’t help much beyond this)

5

1.5.1.0. It’s the latest version but hasn’t been updated since November 2024.

i did test turning library mode off and that did fix the issue. It seems to have other trade offs I’m not thrilled about, but it does fix that issue at least.

6

Maybe update?

8

Good catch. I didn’t even realize there was an update available for Jellyfin.

However, after updating, the issue still exists, unfortunately.

9

I did some more troubleshooting - the error seems to be related to library mode. I connected an Emby library to Infuse and had the same issue if library mode was enabled, and the issue is fixed on both Emby and Jellyfin if Library mode is disabled. Either way many of the actors don’t have photos which seems quite weird to me, but I can likely live with that.

I’d REALLY prefer to enable library mode but I guess I can survive with it disabled for now to get the actors shows/movies to load properly.

10

This is something I have also observed. Actor information isn’t there until you actually go look at the movie/episode. I’m running the latest version of iOS and Infuse, using SMB from a NAS. I’ve not linked Emby/Jellyfin or Plex.

11

I’ve just had a crash while testing this .. 87YWS

12

Having the same exact issue on my iPad and iPhone running latest versions of both iOS/iPadOS and Infuse.

Jellyfin server version is 10.11.4 (Windows), running InfuseSync 1.5.2.0.

Please fix. Thanks!

13

I have the same problem with 3 Apple TVs, 2 iPads, and 1 iPhone; they all have the latest versions of Apple’s OS and Infuse.

They are all connected locally to an Emby server with the Infuse Sync 1.5.2.0 extension.
Before an Infuse update, everything worked perfectly, but since two or three updates, the problem persists.
The problem is most likely on the side of the infuse library and not emby.

14

Same problem on WebDAV connection

15

I have the same issue with latest infuse on AppleTV, iPad, iPhone in library mode connected to Jellyfin 10.10.2. (sync extension 1.5.1.0)

16

You may want to try updating jellyfin to 10.11.3 and infusesync to 1.5.2

17

If you’re seeing issues here, please send in a quick report from your device (and post the code here).

If you can also confirm the versions of Emby/Jellyfin and InfuseSync you are using that would be very helpful. Thanks!

18

I would rather avoid the following problem:

I’ll wait until the issue is resolved to update to Jellyfin 10.11 and sync 1.5.2

19

I encountered the same problem.

infuse pro 8.3.5

ipados 26.2

jellyfin 10.10.7

infusesync 1.5.1

20

Sorry the same problem

infuse 8.3.5

ios 26.2 apple tv, ipad, iphone

emby 4.9.1.90

infuse extension 5.1.2.0

2 months with this problem, please correct this it is a problem that appeared from one of your updates !!!

1 Like
21

Same problem.

Apple TV 4K 3 gen.

tvOS 26.2 / infuse 8.3.5

Code 5FYYK apple tv

Code GY2TR iPhone (ios 26.2)

IMG_4247
IMG_42472556×1179 1.19 MB

1 Like