I accidentally purchased aTV Flash instead of aTV Flash (black), I have already purchased aTV flash (black) since that is the version I needed. I have contacted sales support to see if they can refund my purchase for the original aTV Flash but nobody has responded. I wanted to know from the forum what has been the support from FireCore to support this type of request. Appreciate any insight on the matter.
Hallo Kartik, This evening I made the conclusion that there must be two different versions of atv flash. When I run the aTV Flash installer program, it asks for a flash drive instead of saying Welcome to the aTV Flash (black) Installer. That makes I think the difference between white 1 and black box 2 version? When I purchased the program I started with the black version. Nowhere I encountered that I had to make a choice for the black one again. I hope that we both get an answer soon.
I have also accidently purchased the Older Version i.e aTVFlash whereas I require the other one i.e aTVFlash (black) I have requested the sales as well as the support team to look into this matter and I hope that this gets sorted out soon.