AC-3 Dolby Digital Not Playing

I’ve noticed that a few shows I recently downloaded from my TiVo and synced onto my iPad Air 2 (iOS 11.4.1) are not playing audio and, when I check the settings, it shows no audio tracks. The audio is present when I play them using the TV app.

MediaInfo says it’s an AC-3 Dolby Digital track (16 bits, 6 channels). There is a short (less than a second) burst of the soundtrack and then it drops out.

I’ve never noticed it before but I transcode most of my downloaded videos and add an AAC stereo track if it is missing. The ones with a problem were not transcoded.

They play fine on my ATV4 and in iTunes.

Welcome to the forum!

How were these videos transferred to Infuse?

Can you try transferring one of them using the browser upload method to see if the issue persists?